Frequently Asked Questions

Everything you need to know about your Urth electronics and orders.

What is the warranty period for Urth electronics?

All Urth devices come with a standard 24-month manufacturer warranty that covers defects in materials and workmanship under normal use.

How long does shipping take for international orders?

International shipping typically takes 7-14 business days, depending on your location and customs processing times.

Can I return my product if I change my mind?

Yes, we offer a 30-day money-back guarantee. The item must be in its original packaging and in unused condition to qualify for a full refund.

Are Urth products compatible with other major brands?

Our products are designed with universal standards like USB-C and Bluetooth 5.0 to ensure seamless compatibility with most major smartphones, laptops, and tablets.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.

How do I track my order once it has shipped?

Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's tracking portal.